FAQ

What brands can I use Protect Your Pumps on?

Here is a list of some of the brands our customers have had great success with using Protect Your Pumps on: 7 for all Mankind, Aldo, Alexandre Birman, Alice & Olivia, Aquazzura, Badgley Mischka, BCBG, Boutique 9, Brian Atwood, Casadei, Chanel, Charlotte Olympia, Chloe, Christian Louboutin, Cole Haan, Coye Nokes, Dolce Vita, DVF, Elizabeth and James, Gucci, Isa Tapia, Ivanka Trump, Jessica Simpson, Jimmy Choo, Joan & David, Kate Spade, LAMB, Loefller Randall, Louis Vuitton, Manolo Blahnik, Mason Martin Margiela, Micahel Kors, Miu Miu, Nine West, Prada, Rachel Roy, Ruthie Davis, Sam Edelman, Sergio Rossi, Seychells, Sophia Webster, Steve Madden, Tory Burch, Tom Ford, Vince, Vera Wang, Valentino, Vince Camuto, Walter Steiger and many more

Will the product make my shoes slippery?

No! Many of our customers have actually told us that the product gives them a bit more traction, making it easier to walk.

Can I use this product on Christian Louboutin's?

Since 2011, many of our customers have had great success using Protect Your Pumps to maintain the red soles of authentic Christian Louboutins. The red soles are very sensitive so please make sure the specific guidelines are followed closely: 1)Please make sure shoes have not been worn. 2) Ensure that your shoes are authentic, by purchasing them from an authorized retailer. 3) Do your best not to wear the shoes in any extreme weather conditions. (such as rain, snow or extreme heat) 4) When removing the adhesive, please start from the bottom of the shoe, slowly working your way to the top. We are passionate about protecting the soles of beautiful shoes. However, due to the high sensitivity of the red lacquer on Christian Louboutin shoes, we have noticed in a small number of instances where extreme weather, incorrect application, or other factors can cause peeling when the adhesive is removed. Many customers do not remove the material from this brand and simply add another layer for additional protection which works great!For these reasons, Protect Your Pumps can not be responsible for any damaged caused. We remain confident in our products ability to perform and simply ask that you take caution when applying and removing the product from Christian Louboutin and other painted soled shoe brands. Please don’t hesitate to contact us with any questions.

How many times can I use Protect Your Pumps before they need to be changed?

Our customers have been able to use one pair for 6-10 wears. We suggest checking the bottoms of your shoes after 3 uses to make sure the adhesive is still in good tact.

What makes Protect Your Pumps better than the competition?

Protect Your Pumps has been tested and is proven to protect your soles from damage. It is also easy to apply. There is no need to take your shoes to a repair shop and have an application placed on your sole. You can do this yourself! It will also increase the life of your shoes.

How long will it take to ship?

All orders will ship within 1 -3 business days of you placing the order. Domestic orders in the United States will arrive within 3-6 business days of shipment. International orders will arrive within 5-14 business days of shipment. Please contact us if you would like expedited shipping.

Can I wear Protect Your Pumps in all weather conditions?

This depends on the brand. Many high end designer shoes should not be exposed to any snow or rain because it is not ideal for the leather, so please make sure you adhere to the designers recommendations.

What if I am not satisfied with my product?

We are very confident you will love this product! However, we will gladly accept returns within 30 days, giving you a full credit. If you are not satisfied we would appreciate your feedback so we can make necessary changes to improve our product. We strive for 100% customer satisfactions.